This policy paper on domestic work has been written by World Solidarity, and the Belgian trade union ACV CSC Food and Services. It served as lobby instrument in the run up to and during the International Labour Conference of 2010 and 2011, when domestic work was on the agenda. In this paper we list the problems and challenges domestic workers face, elaborate on certain case studies in India, Nigeru, Peru and Belgium. At the end policy recommendations are formulated in order to improve the situation of domestic workers. (2011, 34 pages)